Source: EGS

Payments and Purchases All payments are final. eGaming Supply (www.egamingsupply.com) does not refund or exchange any virtual item bought or obtained from the website. By making payment, you agree that refunds are not an option and will not be given.

My comments: I can't find the original MM refund policy anywhere so I suspect the EGS CEO "ninjaed" it out. The original policy was refunds at the sole discretion of the EGS CEO and you only got 75% for processing fees. When the EGS CEO was running short on cash, he stopped giving refunds altogether. As it turns out, Plimus has a policy that supercedes the EGS refund policy.

Note: If you feel EGS has ripped you off, chargeback or PayPal disputes are other options. But you risk getting banned from being able to use Plimus altogether.

Plimus Refund Policy
(Why do I feel like I'm the first person who has ever researched this.)
Source: Plimus

Refunds may be granted up to 30 days from purchase
All Plimus Sellers (product and service providers) are required to provide full, unconditional refunds to Customers up to 30 days from the day of purchase.
Customers may be asked to provide a valid reason for claiming a refund.
Plimus provides a transparent online resolution procedure for settling disputes and may direct refund requests through that channel so that product and service providers may make alternative suggestions for resolving such requests.

Between 31 – 60 days after date of purchase
After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund.
During this period, Plimus will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier. Plimus will refer the request to the product or service provider before determining whether or not a refund should be granted.
A product or service provider may decide to give a refund during this period.
Plimus may still consider the validity of refund claims up to a period of 60 days from the date of purchase and may issue a refund at its absolute discretion.

Overriding terms
For products and services sold through Plimus, this refund policy will normally override any statements to the contrary contained on a product or service provider’s web site or terms and conditions of sale.
A refund can only be credited to the original account from which payment was made. If such account is closed, then no refund can be granted.
Plimus may take steps to restrict customers that make repeated purchases and requests for refunds from making further purchases through Plimus.

Summary: 30 days for an unconditional refund. 30-60 days if you have a good excuse. This refund policy is good no matter what BS you hear from the EGS CEO or staff. Too many refunds and you will get banned from using Plimus. If you're unsure about this whole process then you should just credit card chargeback or PayPal dispute. Since the EGS CEO is in jail, I doubt he'll be able to refute any disputes at this time. However this doesn't give you the right to scam.

__________________
Not sure if your buyer is trustworthy?
Let me help you. Click here for details!

Have a question about PayPal? Check out my PayPal Virtual FAQ